All libraries

1. Memo between units

   Use it when: Your unit needs to tell another unit something and you need a concise draft internal memo.

   Works with any AI assistant.

   Fill in your parts

   Sending unitFor example: service division

   Receiving unitFor example: general affairs

   SubjectFor example: borrowing the training room

   Key pointsFor example: date of use, number of participants, projector needed

   Your prompt

   Goal: I need a draft memo from ‹unit-asal› to ‹unit-tujuan› about ‹hal›.
   Reader: the head of ‹unit-tujuan›.
   Material: points my supervisor has decided: ‹pokok›.
   Limits: do not add requests, deadlines or references beyond the points; I fill letterhead, number and signatory from the official template.
   Shape: at most 150 words: purpose, the request, deadline if any, closing.
   Check: list every fact and its source point; a draft label on the first line.

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   Learn it in: Prompt library: letters, memos and announcements

2. Meeting invitation

   Use it when: A meeting is scheduled and you need a clear draft invitation for the participants.

   Works with any AI assistant.

   Fill in your parts

   Meeting typeFor example: quarterly service evaluation meeting

   ParticipantsFor example: section heads and counter coordinators

   DateFor example: Thursday next week

   TimeFor example: 09.00 to 11.00

   PlaceFor example: second-floor meeting room

   AgendaFor example: complaint recap, appointment slot plan

   Your prompt

   Goal: I need the body of an invitation to ‹jenis-rapat›.
   Reader: ‹peserta›.
   Material: date ‹tanggal›, time ‹jam›, place or link ‹tempat›, set agenda: ‹agenda›.
   Limits: do not add agenda items, participants or materials; do not write a letter number.
   Shape: at most 90 words.
   Check: list facts and sources.

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   Learn it in: Prompt library: letters, memos and announcements

3. Reply to a citizen's letter

   Use it when: A letter from a citizen has arrived and you need a polite, plain draft reply for your superior to check.

   Works with any AI assistant.

   Fill in your parts

   Letter topicFor example: a damaged road in front of a school

   Masked letterFor example: a resident reports a large pothole for two months

   Decided answerFor example: on the repair list, field survey scheduled

   Recipient nameFor example: keep as a placeholder

   Your prompt

   Goal: I need a draft reply to a citizen's letter about ‹pokok-surat›.
   Reader: a member of the public, plain and polite.
   Material: the citizen's letter, masked: ‹isi-samaran›; the answer my supervisor decided: ‹jawaban›.
   Limits: do not add promises, dates or fees; do not guess facts about the citizen; name and address stay ‹nama›.
   Shape: at most 150 words: thanks, answer, next step, official channel.
   Check: mark sentences that need supervisor approval.

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   Learn it in: Prompt library: letters, memos and announcements

4. Service change announcement

   Use it when: A service is changing and citizens need to know what changes, when, and what they must do.

   Works with any AI assistant.

   Fill in your parts

   ChangeFor example: the permit counter moving

   ReaderFor example: small business owners

   What changesFor example: the counter moves to building B, ground floor

   Effective fromFor example: Monday next week

   Citizen stepsFor example: come to building B with the same files

   Official contactFor example: the agency's official complaint channel

   Your prompt

   Goal: I need a draft announcement about ‹perubahan›.
   Reader: ‹pembaca›.
   Material: decided points: what changes ‹apa›, effective from ‹mulai›, what citizens must do ‹langkah›, official contact ‹kontak›.
   Limits: do not add reasons, facts or other changes; what changes goes in the first sentence.
   Shape: title of at most 10 words, body of at most 100 words.
   Check: list facts and their source points.

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   Learn it in: Prompt library: letters, memos and announcements

5. Rewrite an old announcement in plain language

   Use it when: An old official notice is hard for citizens to follow and you need a plain-language version with the same facts.

   Works with any AI assistant.

   Fill in your parts

   ReaderFor example: older citizens

   Official textFor example: paste the published announcement

   Your prompt

   Goal: I need a plain-language version of the official announcement below, with exactly the same facts.
   Reader: ‹pembaca›.
   Material: the official announcement text: ‹teks›.
   Limits: do not change, add or remove dates, times, requirements, fees or unit names; if a sentence's meaning is unclear, do not guess, flag it.
   Shape: sentences of at most 15 words; order: what changes, what to do, by when, contact.
   Check: a two-column table: facts in the original and facts in the new version.

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   Learn it in: Prompt library: letters, memos and announcements