Level 2 · AI for Your Profession
Small Business & Sales
AI for everyday shop work: honest product descriptions, customer chat replies, price and margin sums, stock notes and promotion plans. Customer data stays protected, and a person sends and decides.
- Who it is for
- Owners and staff of small businesses, such as food stalls, home food, fashion, crafts and online sellers on marketplaces or chat apps, who have finished AI Foundations or know its basics.
14 lessons, about 72 minutes
Start this levelModule 1
Start safely
Customer data from orders that stays out of the model, product claims you can back up, and why a person sends chat replies.
Module 2
Daily shop workflows
Honest listings, chat reply templates, price and margin sums, and stock notes: everyday shop work with AI as the drafter.
Module 3
Shop Prompt Library
Twenty-one copy-ready prompts for catalogues and listings, chat and complaints, and pricing, stock and promotions, all on the Goal, Reader, Material, Limits, Shape, Check checklist.
Module 4
End-to-end case: Eid hampers
One sales season from start to finish: fact sheet, price, stock, consent-based promotion, chat and complaints, results recap and data clean-up.
Module 5
Mini project: a safe shop kit
Build a safe shop kit for one real product, then have someone else review it.
Module 6
Shop template pack
Ready checklists and skeletons for listings, chat, return policy, pricing, stock, promotions and customer data.
Final assessment
10 scenarios from every module; pass with 8 right. It opens once you have finished every module.
