Module 4 · End-to-end case
From the need to the shortlist
In short
One hiring round for a customer service role, from the need to the shortlist: material from the role owner, post and rubric, data basis, prompt test, evidence per criterion, and a recruiter who decides.
After this lesson you can
- Follow one hiring round from the role's need to an approved job post and rubric
- Set up the data basis before an AI tool reads candidate CVs, including notice, consent and a retention note
- Build a hiring shortlist from evidence per criterion with a recruiter reading every decision
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