Kamus AI
Plain language
Writing so readers can find, understand and use information in one reading.
Plain language uses short sentences, everyday words, the most important thing first, and technical terms explained once. In public service it helps citizens know what changes, what to do and by when. AI can help simplify text, but facts such as dates, requirements and fees must stay the same and be checked by a person.
Also called: Plain language, plain English
Related terms
Appears in 7 lessons
- Patient communication templates
- Prompt library: communication and general education
- Official letters and announcements in language citizens understand
- Answering citizen questions and complaints with approved templates
- Prompt library: letters, memos and announcements
- One service change, from data to announcement and FAQ
- Mini project: a communication kit for one of your agency's services
