Module 6 · Template pack
A ready-to-use public service template pack
In short
Seven templates: a fact sheet, notes on how it was made, and five checklists for data, decisions, summaries, publication and citizen replies. Adapt them to your agency's rules, give them an owner and review date, and keep them in one shared place.
After this lesson you can
- Use ready templates and checklists for AI-assisted public service work
- Adapt the template pack to agency rules and give it an owner and review date
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The title and summary are open to everyone. The full lesson is for signed-in learners.