Module 4 · End-to-end case
Checking before publication, and handling information requests after
In short
Before publication: check facts against the fact sheet, personal data, language and accessibility. After publication, information requests are handled by the information officer; AI only helps prepare drafts and flag other people's personal data.
After this lesson you can
- Run a final check before AI-assisted text is published on the agency's official channels
- Prepare material for the information officer when citizens request documents about a service change
- Recognise other people's personal information that must be separated before a document is opened
Sign in to read this lesson
The title and summary are open to everyone. The full lesson is for signed-in learners.