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PathwayAI

Module 4 · End-to-end case

A new service day, part 1: roster, slots and SOP

5 min read6 min readReviewed 26 October 2026

In short

A practice story: a small clinic opens a Saturday morning service. Part 1 follows the manager's decisions, a roster with codes, slots from aggregate numbers, an SOP update and two review gates before anything is announced.

After this lesson you can

  • Plan the roster and slots for a clinic's new service day from aggregate numbers and the manager's decisions
  • Update a clinic SOP for a new service day with a walk-through and signature
  • Set the manager and clinician review gates before a clinic's new service starts

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