Module 4 · End-to-end case
A new service day, part 2: announcement, briefing and review
In short
Part 2: the announcement and FAQ pass the manager and clinician gates, staff get a one-page briefing, and the first Saturday is reviewed from aggregate numbers and staff notes, not patient data.
After this lesson you can
- Write a clinic's new-service announcement and FAQ that pass two review gates
- Prepare a clinic staff briefing for the first day of a new service
- Review the first day of a clinic's new service from aggregate numbers and staff notes
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