Module 5 · Protect the data
PDP Law basics for AI users
In short
The PDP Law applies when AI processes personal data. Know the specific data, who is Controller and who is Processor, where data goes, and report leaks fast because the deadline is 3 x 24 hours. This is not legal advice.
After this lesson you can
- Recognise when AI use touches the PDP Law
- Understand that using an AI service abroad can mean a cross-border data transfer
- Tell a Personal Data Controller apart from a Personal Data Processor in AI use
- Know the notification duty when personal data protection fails
Terms in this lesson
Understand
The PDP Law, Indonesia's Law Number 27 of 2022 on Personal Data Protection, governs how personal data is collected, processed, stored and moved. Whenever you ask AI to read a CV, summarise complaints that mention names, or analyse employee data, you are processing personal data, and this law applies.
The law splits personal data in two. General personal data (Article 4(3)) covers full name, sex, nationality, religion, marital status, and data combined to identify a person. Specific personal data (Article 4(2)) covers health data and information, biometric data, genetic data, criminal records, children's data, personal financial data, and other data under the laws and regulations. Specific data carries greater risk if it leaks and calls for more care.
A person whose data is processed is called a Personal Data Subject (Subjek Data Pribadi). They have a number of rights. One of them, under Article 5, is the right to information about the identity of the party asking for their data, the legal basis, the purpose of the request and use, and that party's accountability. So an applicant whose CV will be read by AI has a right to know what their data is used for and who is responsible. Another right, specific to automated decisions, is covered in the lesson on automated decisions and people's rights.
There are two roles to recognise. The Personal Data Controller is the party that sets the purpose and controls the processing; usually that is your organisation, not you personally. The Personal Data Processor is a party that processes data on the Controller's behalf; an AI provider contracted by your organisation is often in this position, depending on the contract. This split explains why a contracted work account differs from your personal account: with a personal account, there is no contract between your organisation and the provider governing that data.
The next two duties are the ones that most often meet everyday AI use.
Transfer abroad (Article 56). Many AI services process data on servers outside Indonesia. Sending personal data there is a transfer of personal data outside Indonesia's jurisdiction. The law sets the conditions in order: the Controller must ensure the receiving country has an equal or higher level of protection; if not, there must be adequate and binding protection; if neither exists, the Controller must obtain the Personal Data Subject's consent. For you, this means: before sending personal data to an AI service, ask where the data is processed and whether your organisation has put the basis in place.
Notice of a protection failure (Article 46). If personal data protection fails, for example employee data is uploaded to the wrong place, the Controller must give written notice within 3 x 24 hours to the Personal Data Subjects and to the agency that implements data protection. The notice covers what data was exposed, when and how, and the steps to handle and recover. The organisation counts this deadline, but the first hours are in your hands: if you are the one who knows, report it internally as fast as you can.
One more duty you should know by name: the impact assessment (Article 34), which the Controller must carry out for high-risk processing, such as processing specific data, large-scale processing, or automated decisions with significant effects. If your team plans to use AI for something like that, plan the impact assessment from the start with your data protection officer.
Before
The prompt
Under the PDP Law, may I send 200 applicant CVs to an AI to screen them?
What came back
Yes, as long as applicants sent their CVs voluntarily and you use them for recruitment. The PDP Law allows processing for legitimate purposes.
After
The prompt
I work in recruitment and am not a lawyer. My team wants to use an AI service with servers abroad to summarise applicant CVs. I am not asking you for a legal decision. Below I paste the text of Articles 5, 34 and 56 of Law No. 27 of 2022. [article text] List the questions I should take to our data protection officer before this feature is used. Each question should refer to an article I pasted. If something is not answered by the text, mark it "check with an expert".
What came back
1. In which country does this service process data, and does that country have equal or higher protection? (Article 56) 2. If not, is there adequate and binding protection in the contract? If neither, how do we obtain applicants' consent? (Article 56) 3. What information do we give applicants about the purpose and the parties processing their CVs? (Article 5) 4. Does this screening count as high-risk processing that needs an impact assessment? (Article 34) 5. How long does the provider keep the CVs? Check with an expert: the pasted text does not cover this.
What changed
- The first answer sounds convincing, cites no article and skips the transfer abroad.
- The second request supplies the official text and asks the AI to prepare questions, not to decide.
- The result is material for a talk with the people in charge, not a permission.
Common mistake
- Mistake
- Assuming data your organisation already holds may be used for anything, including sending it to a new AI tool.
- Why it hurts
- Data is collected for a given purpose and on a given basis. Using it for another purpose, with another service or in another country may need a new basis. Without one, the organisation carries legal risk and loses the trust of the people whose data it is.
- Do this instead
- Before using people's data in a new AI tool, ask your data protection officer three things: what purpose the data was collected for, who the new Processor is, and where the data will be processed.
Try
Sorting card
In this story, who plays which role? A clinic uses a paid AI service to tidy doctors' schedules.
The AI provider that processes schedules on the clinic's instructions under contract
Patients named in the appointment list
The clinic, which decides which data is used and for what
The doctors whose names and hours are in the schedule
4 cards left
At 16:00 you realise a spreadsheet with the names and sick-leave data of 40 employees was uploaded to your personal AI account, not the work account. What is most appropriate?
Take home
Before AI processes data about people
- I know which personal data is included, and whether any is specific data
- I know my organisation is the Controller and this service is a contracted Processor
- I know which country this service processes data in, and the basis is in place
- The people whose data is used have been told the purpose and who processes it
- If there is a leak, I report it internally the same day
What went wrong for us
CVs sent to a model abroad need consent
- Context
- A CV reading feature may use a model whose servers are outside Indonesia.
- What tends to go wrong
- Every CV is personal data. Sending it to a model abroad is a transfer of personal data outside Indonesian jurisdiction.
- What it costs if ignored
- Without a lawful basis, the organisation breaks the PDP Law and loses applicants' trust.
- Root cause
- It is easy to think about a feature only in terms of usefulness, not its data path.
- How we do it
- Candidates get an explanation and are asked for explicit consent before a model reads their CV, and every transfer is logged.
- The rule we keep
- Such a feature is not switched on without consent, a transfer log, and a way to say no without being disadvantaged.
The lessonAsk where the data goes before asking what the model can do.
What it means for your workBefore sending people's data to an AI service, ask which country processes it and whether your organisation has put the basis in place.
Sources
- Undang-Undang Nomor 27 Tahun 2022 tentang Pelindungan Data Pribadi (JDIH BPK) (accessed 26 October 2026)
